Reviewed By

Christopher Armstead
Jordan Turner (Halle Berry), the hottest 911 operator on the planet Earth, just got an emergency call from a young lady about to suffer through a home invasion.  She does her thing, calms her down, guides her to safety… but first she calls the LAPD.  The LAPD is awful.  Now I don't live in the best neighborhood so I am kind of used to the police taking three days to answer 911 calls, but I expect more from the police when the problem is in a posh, suburban neighborhood.  Regardless, since the police took forever to get to this house, and truth be told I don't think they ever did show up, this girl gets taken, Jordan begs this assailant to release her… but he does no such thing.  A few days later she's found all dead and stuff and Jordan Turner is a mess… all because of … wait for it… 'The Call'.

A few months have passed and Jordon has semi recovered from this incident, is off the call center floor and is now training new inductees… but a call comes in.  Some lunatic has snatched a teenager from a mall parking lot but fortunately for this girl she has a spare cell phone on her.  The agent who took the call didn't know what to do, and reluctantly, Jordan took over.  The young lady's name is Casey (Abigail Breslin), she's in a trunk and she's speeding down a freeway.  What now?

Well, I don't know what other 911 operators would do in this situation, but Jordan Turner is pretty awesome at her job.  So this young lady is in the trunk scared out her mind, bleary from chloroform, but Jordan still manages to have her to do some things from this trunk which should have rescued her.  But we've already determined that this realities version of the LAPD is pretty lousy, including Jordan's man Officer Paul (Morris Chestnut), so they aren't able to track her down, despite the fact she's waving her arm like a lunatic out the back of a bright red Camry on a crowded freeway where everybody has a cellphone.  It's just not gonna happen.
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Now Casey is causing this lunatic (Michael Eklund) an awful lot of trouble, pretty much to the point he probably should've killed her, dumped her out the Camry and cut his losses, but The Crazy has a pretty good hold on this one and he has mighty crazy plans for the girl. 

Unfortunately for this lunatic, the web is closing in.  Not the web of the police or SWAT or the FBI… no sir, those guys all suck at their jobs… but the web of 166cm and 100 pounds of caramel softness who has left the helpdesk and is descending on this fool to rain hell.  Trust me, the way this shakes out, this lunatic would've been better off with the police, FBI and SWAT.

As it turns out, director Brad Anderson's 'The Call' is a surprisingly effective thriller.  The film is plenty intense, is filled with all kinds of elements that invites audience participation… you know… yelling at the screen and stuff which we kind of wish they wouldn't do in a crowded theater.  We also have a plucky damsel in distress, a villain who is completely wacky and reprehensible and a heroine who will go far above and beyond the call of duty to seek justice.  A quality thriller. 

Now, of course, it's not a perfect thriller, not that such a beast even exists in the long history of movies, but 'The Call'…?  You see, there are quite a few things in this film that will challenge a watcher's ability to suspend disbelief, but one of the things 'The Call' has working for it from where I was sitting, is that I had just seen 'Olympus has Fallen' the day before so by comparison 'The Call' was a virtual bedrock of cinematic lucidity.  But we have to admit, the last ten minutes were a little ridiculous.  Okay, A lotta of ridiculous.

Truly, the cops were pathetic.  If I were the LAPD I'd start boycotting these movies or at the very least start billyclubbing screenwriters, like in the glory years of the LAPD.  That kind of leads to the fact that our perp wasn't presented as the most clever bulb in the box, as far as movie serial killers go, which made the fact that they couldn't find this guy running around town murdering cute blondes even a little more vexing.  And if I'm a tough serial killer, and Halle Berry walks into my dorm of death, unarmed with no cell phone to bring me to justice, I'm thinking that's going to be a good serial killing day.  I'm winning that one every time.

But that's just nitpicking.  The bottom line is that 'The Call' was a solid, tense, gripping entertaining thriller.  Sure it pushed the suspension of belief factor to the breaking point, but the good far outweighed the silly.
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